Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
7.8/10
Very good
Rooms
7.0
Location
9.3
Service
8.3
Dining
7.0
Guest reviews
7.8/10
based on 5 reviews
8.5
8.5/10 based on 3127 reviews
Robert
United States of America,
April
2024
7.8/10
My stay at the hotel was a mix of positives and negatives. The location was fantastic, with easy access to the main tourist sights and close to the train station and Nishiki market. The rooms were basic but functional, equipped with all the essentials for a comfortable stay. The service was commendable, with the staff being extremely understanding and helpful. However, I was a bit surprised by the initial request response. The dining experience was satisfactory, with fresh salads being a highlight. Overall, a good value for money stay with some room for improvement.
Rooms
7.0
The rooms had all the basics I needed to function properly during my stay.
Service
8.0
The service was very understanding and the staff tried their best to help, although there was a surprise at our initial request.
Location
9.0
The hotel's location was convenient, with easy access to all of Kyoto's tourist spots.
Dining
7.0
The dining experience provided fresh salads, which was a nice touch.
Facilities
8.0
The hotel offered laundry services, adding to the overall convenience of the stay.
Liz
United States of America,
February
2024
7.4/10
The hotel is conveniently located near the Osaka market and close to food and convenience stores. The rooms are simple but functional with basic amenities, a small window, and a cozy double bed. The service was accommodating and understanding, although some initial requests were surprising. The dining experience lacked variety but had some appealing options. Overall, a decent value for money choice.
Rooms
7.0
The rooms provided the basics for a comfortable stay.
Service
8.0
The staff were very understanding and tried their best to assist us.
Location
9.0
The hotel is conveniently located close to the Osaka market and offers easy access to food and convenience stores.
Dining
6.0
The dining options were average, with room for improvement.
Facilities
7.0
The hotel offers standard facilities for a comfortable stay.
Paul
United States of America,
October
2023
8.4/10
I had a wonderful stay at the hotel. The rooms were basic but functional with bunk beds that did the job. The service was exceptional, with staff being extremely understanding and helpful. The location was superb right by the main shopping street and just steps away from the vibrant market. The dining experience was satisfactory, and the facilities met my needs during the stay.
Rooms
7.0
The rooms had the basics to function and the bunk beds were suitable for a comfortable rest.
Service
9.0
The staff were very understanding and tried their best to assist us, which was greatly appreciated.
Location
10.0
The hotel's location couldn't have been better, being right by the main shopping street and super close to the bustling market.
Dining
8.0
The dining options were decent, and I particularly enjoyed the barbecue experience.
Facilities
8.0
The hotel had all the necessary facilities for a comfortable stay.